How are Vapestore handling the Coronavirus?
Since Covid-19 arrived in the spring of 2020 and the UK experienced its first national lockdown to suppress the spread of the coronavirus, Vapestore has put in place every measure to ensure that our service remains as undisrupted as possible, all while protecting our staff, facilities and our customers. From ensuring our administrative and business operations work from home, to stringent deep-cleaning at our manufacturing and warehouse facilities, we have worked diligently to comply with the advice and instructions of the government and health services.
With the support of our loyal customers and the dedication and hard work of our teams, we successfully navigated the lockdown despite having to close retail stores while meeting the huge increase in demand for vaping that made itself felt online. Since the first lockdown ended we were able to safely serve customers on the high street as well as online, until new restrictions came into effect in November 2020.
Online
You can continue to buy from our huge selection of vape kits, e-liquids, coils and accessories and our dedicated customer service team are ready to help you with your purchases or any queries you may have by email, chat or telephone.
We continue to believe that the understandable stress that can occur under lockdown conditions should never be a reason for people to fall back on harmful cigarettes and tobacco, and so we’re proud to offer Vaping as an effective and safe alternative to smoking.
For Customer Support please visit our Contact Page.
Retail
With the Government’s October announcement that the UK is to experience a second lockdown throughout November 2020, we have decided to close our retail stores from Thursday 5th November until such a time as restrictions are relaxed and we can welcome you back to our shops.
We feel that this is the right course of action as we want to play our part in supporting nationwide measures to suppress the spread of coronavirus and to protect our customers and staff. We thank our customers for their support and understanding.
Fortunately, we’ve learned a lot since covid-19 first affected the UK earlier in the year, and we have successfully adapted and strengthened our business operations to meet the challenges placed on us by the coronavirus. Our online store is more robust than ever, with incredible deals to save you money during lockdown and beyond.
