Delivery and Dispatch
Track 48
Order cut-off time: 8:00PM
Order cut-off time: 12:30pm (Saturday and Sunday)
Expect to receive your order within 48 hours of dispatch. Mon-Fri - order before 8:00pm for same day dispatch. Orders on Saturday and Sunday up to 12:30pm will be dispatched on Sunday. Orders on Sunday after 12:30pm will be dispatched on Monday.
Orders Over £20 - FREE
Orders Under £20 - £1.99
Track 24
Order cut-off time: 8:00PM (Monday-Friday)
Order cut-off time: 12:30pm (Saturday and Sunday)
Expect to receive your order within 24 hours of dispatch. Mon-Fri - order before 8:00pm for same day dispatch. Orders on Saturday and Sunday up to 12:30pm will be dispatched on Sunday. Orders on Sunday after 12:30pm will be dispatched on Monday.
Orders Over £20 - £1.99
Orders Under £20 - £2.99
Track 48
Order cut-off time: 8:00PM (Monday-Friday)
Order cut-off time: 12:30pm (Saturday and Sunday)
Expect to receive your order within 48 hours of dispatch. Mon-Fri - order before 8:00pm for same day dispatch. Orders on Saturday and Sunday up to 12:30pm will be dispatched on Sunday. Orders on Sunday after 12:30pm will be dispatched on Monday.
Orders Over £20 - FREE
Orders Under £20 - £1.99
Track 24
Order cut-off time: 8:00PM (Monday-Friday)
Order cut-off time: 12:30pm (Saturday and Sunday)
Expect to receive your order within 24 hours of dispatch. Mon-Fri - order before 8:00pm for same day dispatch. Orders on Saturday and Sunday up to 12:30pm will be dispatched on Sunday. Orders on Sunday after 12:30pm will be dispatched on Monday.
Orders Over £20 - £1.99
Orders Under £20 - £2.99
DPD Tracked
Order cut-off time: 8:00PM (Monday-Friday)
Next Working Day Service (Monday-Friday)
Orders placed Monday to Friday before 8:00pm will be dispatched same day. Orders placed on Saturday or Sunday up to 12:30pm will be delivered Monday.
Orders Over £20 - £3.50
Orders Under £20 - £4.99
Royal Mail Battery Policy Update
Due to changes in Royal Mail's delivery policy, we are unable to offer this delivery service for orders containing three or more batteries. This includes multiple disposables, vape kits, prefilled kits & batteries.
**We apologise for this inconvenience, however EVRI and DPD delivery options remain available.**
General Delivery Information
Please note that your order will be dispatched from our Flavour Warehouse Group Depot and this will be advised on your delivery notifications. We may provide your telephone number and/or e-mail address to the nominated courier for tracking purposes and for them to notify you of an approximate delivery time.
Please double-check your delivery address details when placing your order. Unfortunately, we're unable to cover the cost of replacing or resending items if incorrect details are provided. If your order hasn't been dispatched yet and you'd like to make a change, just give us a call on 0800 644 0000 or use the 'Contact us' widget on our contact page., we'll be happy to try and help. All delivery times are estimates and depend on normal operating procedures Occasionally, factors outside our control may cause delays. If you'd like more information about dispatch or deliveries, please get in touch with our Customer Service team via our contact page.
Bank Holidays
All orders placed over bank holidays will not be dispatched until the next working day. You may receive a notification saying that your items have been shipped outside of these times, but this does not mean that has been collected by the courier, this is to indicate that your order is awaiting collection by the courier.
