Delivery and Dispatch

Bank Holiday Closure

Our offices will be closed from 5:30pm on Friday 24th May and reopen 9:00am Tuesday 28th May due to the Bank Holiday weekend.
All orders placed after 6:30pm on Friday 24th of May will still be processed as usual each day but may be subject to a delay in delivery due to the courier.
Please note: During the Bank Holiday weekend you may receive a notification advising that your items have been shipped outside of these times, however, this is to indicate that your order is awaiting collection by the courier.

Free Postage
All orders placed over weekends and bank holidays will not be dispatched until the next working day. You may receive a notification saying that your items have been shipped outside of these times, but this does not mean that has been collected by the courier, this is to indicate that your order is awaiting collection by the courier.

General Delivery Information
Please note that your order will be dispatched from our Flavour Warehouse Group Depot and this will be advised on your delivery notifications. We may provide your telephone number and/or e-mail address to the nominated courier for tracking purposes and for them to notify you of an approximate delivery time. If your order has not arrived within 7 working days following dispatch (UK orders) please contact us by quoting your order number in all correspondence.
Please ensure that your delivery address details are correct, as we will not replace or re-send any order at our expense if incorrect details have been supplied by you.
If your order hasn't been dispatched yet and you need to amend your order, you may call us on 0800 644 0000 or get in touch via our 'Contact us' widget which can be found on our contact page.


Please Note: All times stated are estimated and are conditional on normal operating procedures. On occasion forces outside our control can disrupt those normal operating procedures, which may affect delivery time.
If you require any further information regarding Dispatch & Deliveries, please e-mail Customer Service through our contact us page.

Track 48

Order cut-off time: 6:30PM
Order cut-off time: 12 noon (Saturday and Sunday)

Expect to receive your order within 48 hours of dispatch (Mon - Fri). (Mon-Fri Order before 6:30pm for same day dispatch. Orders on Saturday and Sunday up to 12 noon will be dispatched on Sunday. Orders on Sunday after 12 noon will be dispatched on Monday).

Orders Over £20 - FREE

Orders Under £20 - £1.99



Track 24

Order cut-off time: 6:30PM (Monday-Friday)
Order cut-off time: 12 noon (Saturday and Sunday)

Expect to receive your order within 24 hours of dispatch. (Mon-Fri Order before 6:30pm for same day dispatch. Orders on Saturday and Sunday up to 12 noon will be dispatched on Sunday. Orders on Sunday after 12 noon will be dispatched on Monday).

Orders Over £20 - £1.99

Orders Under £20 - £2.99

 

 


Track 48

Order cut-off time: 6:30PM
Order cut-off time: 12 noon (Saturday and Sunday)

Expect to receive your order within 48 hours of dispatch. (Mon-Fri Order before 6:30pm for same day dispatch. Orders placed on Saturday and Sunday up to 12 noon will be dispatched on Sunday. Orders on Sunday after 12 noon will be dispatched on Monday).

Orders Over £20 - FREE

Orders Under £20 - £1.99



Track 24

Order cut-off time: 6:30PM (Monday-Friday)
Order cut-off time: 12 noon (Saturday and Sunday)

Expect to receive your order within 24 hours of dispatch. (Mon-Fri Order before 6:30pm for same day dispatch. Orders placed on Saturday and Sunday up to 12 noon will be dispatched on Sunday. Orders on Sunday after 12 noon will be dispatched on Monday).

Orders Over £20 - £1.99

Orders Under £20 - £2.99

 

 


DPD Tracked

Order cut-off time: 6:30PM (Monday-Friday)

Expect to receive your order within 24 hours of dispatch. Orders placed Monday to Friday before 6:30pm will be dispatched same day. Orders placed on Saturday up to 11am will be delivered Monday and Orders placed Sunday will be despatched Monday for delivery Tuesday.

Orders Over £20 - £3.50

Orders Under £20 - £4.99


Bank Holiday Closure

Good Friday 7th April Bank holiday 2023 – Easter Monday 10th April 2023.

Our offices will be closed from 5:30pm on Thursday 6th April and reopen on 9:00am Tuesday 11th April for the Bank Holiday weekend.

To ensure you receive your order before the Bank Holiday weekend, we recommend upgrading your delivery to a Next Working Day delivery option which must be placed before 6:30pm on Wednesday 5th April for delivery on Thursday 6th April. All other orders and orders placed after 6:30pm on Wednesday 5th April may be processed but are subject to a delay in delivery.

Please note: During the Bank Holiday weekend you may receive a notification advising that your items have been shipped outside of these times, however, this is to indicate that your order is awaiting collection by the courier

Free Postage

All orders placed over weekends and bank holidays will not be dispatched until the next working day. You may receive a notification saying that your items have been shipped outside of these times, but this does not mean that has been collected by the courier, this is to indicate that your order is awaiting collection by the courier.

General Delivery Information

Please note that your order will be dispatched from our Flavour Warehouse Group Depot and this will be advised on your delivery notifications. We may provide your telephone number and/or e-mail address to the nominated courier for tracking purposes and for them to notify you of an approximate delivery time. If your order has not arrived within 7 working days following dispatch (UK orders) please contact us by quoting your order number in all correspondence.

Please ensure that your delivery address details are correct, as we will not replace or re-send any order at our expense if incorrect details have been supplied by you.

If your order hasn't been dispatched yet and you need to amend your order, you may call us on 0800 644 0000 or get in touch via our 'Contact us' widget which can be found on our contact page.

Please Note: All times stated are estimated and are conditional on normal operating procedures. On occasion forces outside our control can disrupt those normal operating procedures, which may affect delivery time.

If you require any further information regarding Dispatch & Deliveries, please e-mail Customer Service through our contact us page.

Free Postage

All orders placed over weekends and bank holidays will not be dispatched until the next working day. You may receive a notification saying that your items have been shipped outside of these times, but this does not mean that has been collected by the courier, this is to indicate that your order is awaiting collection by the courier.

General Delivery Information

Please note that your order will be dispatched from our Flavour Warehouse Group Depot and this will be advised on your delivery notifications. We may provide your telephone number and/or e-mail address to the nominated courier for tracking purposes and for them to notify you of an approximate delivery time. If your order has not arrived within 7 working days following dispatch (UK orders) please contact us by quoting your order number in all correspondence.

Please ensure that your delivery address details are correct, as we will not replace or re-send any order at our expense if incorrect details have been supplied by you.

If your order hasn't been dispatched yet and you need to amend your order, you may call us on 0800 644 0000 or get in touch via our 'Contact us' widget which can be found on our contact us page.

Please Note: All times stated are estimated and are conditional on normal operating procedures. On occasion forces outside our control can disrupt those normal operating procedures, which may affect delivery time.

If you require any further information regarding Dispatch & Deliveries, please e-mail Customer Service through our contact us page.